Dolphin Claims

Ch 2 · Anatomy of a Claim

Module 2.4

Common Perils Decision Tree

6 perils that drive 95% of claims. Per-peril exclusion + counter strategy + expert needs.

12 min read

What you'll learn

The 6 perils that drive 95% of FL property claims. Quick coverage analysis for each. The exclusion to watch + the counter strategy.


2.4.1 The 6 perils

PerilFrequency in FL claims
Water30-40% (highest)
Wind / hurricane20-30%
Fire / smoke5-10%
Hail5-10%
Theft5-10%
Vandalism1-5%

Plus: mold (often follows water), sinkhole (specific FL counties).


2.4.2 Water — the most contested peril

Coverage analysis

Standard FL homeowner policy covers:

  • Sudden + accidental water discharge from plumbing, appliances, etc.

Excludes:

  • Continuous / repeated seepage over 14+ days
  • Flood (need NFIP)
  • Wear and tear

Common scenarios

ScenarioCoverage likely?
Pipe burstYes (sudden)
Appliance failure (washer hose, water heater)Yes (sudden)
Slow drip behind wallMaybe (depends on duration evidence)
Long-term roof leakNo (gradual)
Slab leakSudden = yes; gradual = no
Storm surgeNo (flood)
Tropical storm rain via broken roofYes (wind-driven rain via wind damage)

Exclusion to watch

14-day continuous seepage rule — carrier characterizes leak as ongoing.

Counter strategy

  • Plumber's report establishing recent failure
  • Water bills showing sudden spike
  • Time-stamped discovery photos
  • IICRC S500 mitigation documentation

2.4.3 Wind / hurricane

Coverage analysis

Standard FL homeowner policy covers:

  • Wind damage to dwelling + contents

Excludes:

  • Flood / storm surge (need NFIP)
  • Wear and tear (often invoked on roof claims)
  • Sometimes: specific named-storm exclusions in certain zones

Common scenarios

ScenarioCoverage
Roof tear-off from windYes (subject to roof endorsement / hurricane deductible)
Tree falls on houseYes
Wind-driven rain through broken roofYes (wind damage path)
Storm surge floodingNo (need NFIP)
Wind + flood comboAnti-concurrent causation issue

Exclusion to watch

  • Hurricane deductible (% of Coverage A) — not exclusion but cost
  • Wear-and-tear on older roofs
  • Anti-concurrent causation w/ flood

Counter strategy

  • NWS wind data
  • Independent roofer / engineer
  • Damage segregation (wind vs flood)
  • Comparable claims in neighborhood

2.4.4 Fire / smoke

Coverage analysis

Almost always covered under standard policies. Includes:

  • Fire damage
  • Smoke + soot damage
  • Water damage from firefighting

Common scenarios

ScenarioCoverage
Kitchen fireYes
Electrical fireYes
Lightning strike fireYes
Vehicle fire damaging structureYes (if accidental)
Arson by insuredNO (intentional act)
Arson by third partyYes (vandalism/fire)

Exclusion to watch

  • Intentional acts by insured
  • Sometimes: specific arson investigation issues

Counter strategy

  • Fire department report (cause)
  • Document damage components separately (fire + smoke + water)
  • ALE for uninhabitable

2.4.5 Hail

Coverage analysis

Covered under standard policies, but:

  • Some policies have separate wind/hail deductible
  • Some have cosmetic damage exclusion (newer endorsement)

Common scenarios

ScenarioCoverage
Hail-bruised roof shinglesYes
Hail-damaged AC unit finsYes
Cosmetic-only siding hail dingsMaybe (cosmetic exclusion)
Broken windowsYes
Vehicle damageAuto policy (not homeowner)

Exclusion to watch

  • Cosmetic damage exclusion
  • Wear-and-tear on older surfaces

Counter strategy

  • Independent roofer assessment
  • Hail report (HailSTRIKE, NOAA hail records)
  • Functional impact (not just cosmetic)
  • Comparable claims from same hail event

2.4.6 Theft

Coverage analysis

Covered under Coverage C (personal property) — subject to:

  • Sub-limits
  • Police report requirement
  • Cooperation/EUO requirements
  • SIU (Special Investigation Unit) review

Common scenarios

ScenarioCoverage
Burglary w/ forced entryYes
Theft w/o forced entry (unlocked)Yes (subject to vacancy clause)
Insider theft (family member)Often denied
Theft from vehicle (off premises)Sub-limit applies
Theft from business locationPossibly Coverage C off-premises sub-limit

Exclusion to watch

  • Sub-limits (jewelry $1.5K, firearms $2.5K, money $200-500)
  • Vacancy clause (60+ days)
  • Lack of police report
  • Insider/family theft

Counter strategy

  • Police report
  • Inventory reconstruction (Module 5.4)
  • Schedule high-value items going forward
  • Witness statements

2.4.7 Vandalism

Coverage analysis

Covered under standard policies — separate from theft sometimes.

Common scenarios

ScenarioCoverage
Broken windows + spray paintYes
Damage during burglaryYes (separate from theft)
Damage by tenantPossibly (depends on policy)
Damage by insured / familyNo (intentional)
Damage during civil unrestYes (usually)

Exclusion to watch

  • Intentional acts by insured
  • Sometimes: vacancy clause if property unattended

Counter strategy

  • Police report
  • Photos pre + post
  • Document damage components

2.4.8 The decision tree summary

For any new claim, use this quick tree:

1. What's the peril?
   ↓
2. Is it covered under the policy? (DICE check)
   ↓
3. What's the carrier's likely exclusion argument?
   ↓
4. Can you defend against the exclusion?
   ↓
5. Is the loss size > PA fee + risk?
   ↓
6. TAKE or WALK

2.4.9 The peril-specific expert needs

Match peril to expert:

PerilPrimary expert
WaterPlumber + IICRC S500 mitigation
Wind / hurricaneRoofer + meteorologist if disputed; engineer if anti-concurrent
Fire / smokeFire department report + IICRC S700 restorer + electrician if relevant
HailRoofer + hail event verification
TheftPolice + inventory specialist for large losses
VandalismPolice + repair contractors
MoldIICRC S520 + mold inspector
SinkholeGeotechnical engineer

Budget expert costs into your claim economics.


2.4.10 Action steps

  1. For every new claim: identify the primary peril + run the decision tree.
  2. Predict the carrier's exclusion argument based on the peril.
  3. Plan your counter-strategy before signing.
  4. Identify needed experts + budget.
  5. Walk if the math + likelihood don't work.

Chapter 2 complete. Next chapter: 3.1 Signing the Claim.


Educational. Not legal advice. Specific peril coverage varies materially by policy. Verify against your specific policy + current Florida law for any specific claim.

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