A boutique firm with white-glove service. When you call, you talk to the owner.
Dolphin Claims is a boutique, highly efficient public adjusting firm — small on purpose. Owner Joe Ford has lived in the Boca Raton area since 1990, and when you call, you talk to him: the owner of the firm, not an apprentice with six months of experience. He works your claim himself, start to finish.
That's what white-glove service means here. One experienced adjuster who knows your file, answers your calls and fights for the full amount your policy owes — the same approach that has helped settle over $50 million in Florida insurance claims.
Disputing an insurance claim can be an extremely stress-filled process. You've just had the roof ripped off your home because of a hurricane, and you need financial assistance now, not in five months. At Dolphin Claims, we get it. We will be with you every step of the way. We don't leave you in the dark — we take over your claim and keep you informed throughout the process, ensuring you have peace of mind and a fast turnaround time. You need to work with a team of reliable and licensed adjusters who have your best interest at heart.
You don't easily become award-winning public adjusters in Florida. The insurance world is extremely challenging and difficult to navigate. However, we separate ourselves from our competitors because all we care about is our clients. That's how we've been able to become Florida's best public adjusters year after year. We've helped hundreds of Florida homeowners and business owners settle for significantly more than was offered by the insurance agencies. We are here to help, here to win for you, our clients!
About Us
Managing Member & Public Adjuster
Florida License #W026874
Managing Member of Dolphin Claims and a Florida-licensed Public Insurance Adjuster (All Lines) since 2020. Joe has helped Florida homeowners and business owners settle over $50 million in property damage insurance claims, specializing in hurricane, water, fire, and complex commercial losses.
We've Won And Been Featured In
Real results
Hurricane Ian · condo association · Fort Myers
First offer
$3,055.68
Total recovered
$551,611.71
The insurance company's first number was $3,055.68 — for an entire association. Joe re-documented the full building loss and pushed the claim far past that first number.
Associations: read your carrier's estimate line by line.
Citizens · Hurricane Ian · roof · West Palm Beach
First offer
$5,588.21
Appraisal award
$112,797.11
Citizens offered $5,588 for the roof. That wasn't close, so we invoked appraisal — a clause already in most Florida policies that settles the number outside of court.
Before you accept a roof offer, ask about appraisal.
Tower Hill · Hurricane Ian · home · Punta Gorda
First offer
$2,500
Total recovered
$117,543.10
Joe sent a full estimate and negotiated with Tower Hill's desk adjuster for months.
If your hurricane offer feels low, it probably is. Get a second opinion.
Selected claims, not typical results. Every claim is different, and past results do not guarantee future outcomes. Case-study narration uses an AI version of Joe Ford's voice. Footage is illustrative, not the client's property.
60-second videos
A boutique firm on purpose. When you call, you talk to Joe.
They lowball, delay and send their own engineer. Here's how we push back.
The insurance company has adjusters. A public adjuster is the only one who works for you.
On two-story homes the drone finds the cracks, chips and loose tiles a ladder can't reach.
Joe Ford, Licensed Public Adjuster W026874. Some narration uses an AI version of Joe's voice.
Free consultation. No fees unless we settle.
No upfront cost. Takes about 60 seconds.
What happened to your property?
Rather talk? Call (954) 204-9376
